IT Operations & Desktop Support Specialist

Sensata Technologies, Inc.; Aguascalientes; Presencial; MXN 201.000 - 312.000; Jornada completa

Descripción de la vacante

Sensata Technologies, Inc. in Aguascalientes, Mexico seeks a Computer Operations Specialist to support day-to-day enterprise technology services, prioritize requests, and maintain system reliability.

You will provide on-site desktop support, coordinate PC hardware/software needs, and document testing/validation to uphold service levels. Responsibilities include post-implementation support, vendor collaboration, and identifying new desktop solutions aligned with business objectives.

Formación

• Bachelor's degree or equivalent relevant work experience.
• Ability to communicate effectively and convey messages clearly.
• Strong customer focus and ability to anticipate needs and add value.
• Ability to meet goals within timelines and work well with others.

Responsabilidades

• Assists with routine tasks associated with operating a computer per detailed instructions
• Coordinates on-site desktop support to business with PC hardware/software needs
• Assists, develops and communicates technical, systems and application standards and ensures compliance with existing standards
• Participates in the maintenance of systems by completing documentation for testing and validation
• Performs post-implementation support, identifying root causes with strategic solutions to problems
• Works with vendors to analyze and troubleshoot solutions
• Help identify new solutions and services for the desktop support team that align with business objectives
• Participate in the training of fellow desktop administrators in organizational processes

Conocimientos

Communication

Customer orientation

Time management

Problem solving

Teamwork

Planning and organizing

Resilience

Bilingual English/Spanish

Educación

Bachelor's degree

Herramientas

Linux Desktop

Descripción del empleo

Sensata Technologies, Inc. in Aguascalientes, Mexico seeks a Computer Operations Specialist to support day-to-day enterprise technology services, prioritize requests, and maintain system reliability.

You will provide on-site desktop support, coordinate PC hardware/software needs, and document testing/validation to uphold service levels. Responsibilities include post-implementation support, vendor collaboration, and identifying new desktop solutions aligned with business objectives.