IT Operations & Desktop Support Specialist

sensata; Aguascalientes; Presencial; MXN 180.000 - 240.000; Jornada completa

Descripción de la vacante

Sensata is seeking a Computer Operations Specialist to support day‑to‑day enterprise technology services, resolve user issues quickly, maintain system reliability, and assist with technology deployments. The role balances production support with incoming requests, prioritizing work to minimize business disruption.

Strong communication, problem solving, and bilingual English/Spanish are required. A university degree or equivalent experience is required.

Formación

• Bachelor's degree or equivalent work experience.
• Fluent in English and Spanish.
• Strong communication and customer orientation.
• Ability to plan, prioritize and manage time.
• Teamwork and collaboration skills.

Responsabilidades

• Assist with routine tasks per detailed instructions.
• Coordinate on-site desktop support for PC hardware/software needs.
• Develop and communicate technical standards and ensure compliance.
• Document testing and validation procedures.
• Perform post-implementation support and root-cause analysis.
• Collaborate with vendors to troubleshoot solutions.
• Identify new desktop support solutions aligned with business objectives.
• Train fellow desktop administrators.

Conocimientos

Communication

Time management

Teamwork

Problem solving

Educación

Bachelor's degree

Herramientas

Linux Desktop

PC Hardware

AV equipment

Descripción del empleo

Sensata is seeking a Computer Operations Specialist to support day‑to‑day enterprise technology services, resolve user issues quickly, maintain system reliability, and assist with technology deployments. The role balances production support with incoming requests, prioritizing work to minimize business disruption.

Strong communication, problem solving, and bilingual English/Spanish are required. A university degree or equivalent experience is required.