Hybrid Publisher Success & Monetization Operations Manager

PubMatic; Ciudad de México; Hybrid; MXN 600,000 - 900,000; Full time

Benefits offered by this job

Healthcare insurance

Hybrid work schedule

Professional development

Job summary

PubMatic is seeking a CSOM to manage a mid-market publisher portfolio, focusing on monetization optimization, regional market dynamics, and compliance. You will handle end-to-end account setup, integrations, and performance-driven recommendations, collaborating with Sales, Product, and Engineering to meet SLAs and drive growth.

The role requires strong knowledge of header bidding, RTB ecosystems, and data analysis, with experience using Salesforce/JIRA and AI-assisted optimization.

Qualifications

• 2–7 years of experience in programmatic advertising or SSP/DSP operations.
• Strong knowledge of Header Bidding, oRTB, RTB/PMP, and Ad Networks.
• Experience with SSPs, GAM 360, and Prebid integrations.
• Proficiency in Excel (macros preferred); SQL experience a plus.
• Skilled at analyzing complex datasets to identify trends and performance anomalies.
• Familiarity with debugging tools such as Charles, Fiddler, and browser console.
• Strong understanding of regional ad ecosystems and data privacy regulations.
• Fluent in English; proficiency in a regional language is a plus.

Responsibilities

• Manage end-to-end publisher account setup, optimization, and troubleshooting.
• Execute technical integrations on time with a high standard of service.
• Provide proactive yield improvement recommendations based on performance data.
• Deliver customer support within SLAs aligned to regional business hours.
• Partner with regional Sales and Business Development teams to drive account growth.
• Ensure adherence to applicable regional regulations including GDPR and CCPA.
• Collaborate cross-functionally with Sales, Product, Engineering, and Business Development.
• Produce data-driven reports with actionable insights and competitive context.
• Resolve escalations related to integrations, discrepancies, and brand safety.
• Maintain accurate Salesforce and JIRA records.
• Develop and contribute to region-specific best practices and operational playbooks.
• Leverage AI tools to accelerate analysis, identify optimization opportunities, improve response quality, and streamline recurring operational tasks.

Skills

Programmatic advertising

SSP/DSP operations

Header Bidding

RTB/PMP

Excel

SQL

Data analysis

Debugging tools

English fluency

Tools

GAM 360

Prebid integrations

Charles

Fiddler

Job description

PubMatic is seeking a CSOM to manage a mid-market publisher portfolio, focusing on monetization optimization, regional market dynamics, and compliance. You will handle end-to-end account setup, integrations, and performance-driven recommendations, collaborating with Sales, Product, and Engineering to meet SLAs and drive growth.

The role requires strong knowledge of header bidding, RTB ecosystems, and data analysis, with experience using Salesforce/JIRA and AI-assisted optimization.