Publisher Success & Monetization Ops Lead

PubMatic; Ciudad de México; Hybrid; MXN 900,000 - 1,300,000; Full time

Benefits offered by this job

Healthcare insurance

Broadband reimbursement

Parental leave

Office snacks

Job summary

PubMatic is seeking a CSOM to manage a portfolio of mid-market publisher accounts, combining technical depth, data-driven decision-making, and strong relationship management to optimize monetization.

You will implement end-to-end integrations, provide yield-improvement recommendations based on performance data, and deliver customer support within SLAs aligned to regional business hours. Collaborate with Sales, Product, Engineering, and BD to drive growth and ensure GDPR/CCPA compliance.

Qualifications

• 2–7 years in programmatic advertising or SSP/DSP operations.
• Knowledge of Header Bidding, oRTB, RTB/PMP, and ad networks.
• Experience with SSPs, GAM 360, and Prebid integrations.
• Excel with macros; SQL experience is a plus.
• Ability to analyze complex data sets for trends and anomalies.
• Familiarity with debugging tools (Charles, Fiddler) and browser consoles.
• Strong understanding of regional ad ecosystems and data privacy laws.
• Fluent English; regional language skills are a plus.

Responsibilities

• Manage end-to-end publisher account setup, optimization, and troubleshooting.
• Execute technical integrations on time with high service standards.
• Provide proactive yield improvement recommendations from performance data.
• Deliver customer support within SLAs aligned to regional hours.
• Partner with regional Sales and Business Development to drive growth.
• Ensure GDPR/CCPA compliance for regionally accountable accounts.
• Collaborate with Sales, Product, Engineering and BD across functions.
• Produce data-driven reports with actionable insights and competitive context.
• Resolve escalations related to integrations, discrepancies, and brand safety.
• Maintain Salesforce and JIRA records accurately.
• Develop region-specific best practices and operational playbooks.
• Leverage AI tools to accelerate analysis and optimization tasks.

Skills

Programmatic advertising experience

Data analysis

English fluency

Relationship management

Regulatory compliance

Tools

Excel (macros)

SQL

Charles

Fiddler

Browser console

GAM 360

Prebid

Job description

PubMatic is seeking a CSOM to manage a portfolio of mid-market publisher accounts, combining technical depth, data-driven decision-making, and strong relationship management to optimize monetization.

You will implement end-to-end integrations, provide yield-improvement recommendations based on performance data, and deliver customer support within SLAs aligned to regional business hours. Collaborate with Sales, Product, Engineering, and BD to drive growth and ensure GDPR/CCPA compliance.