Hybrid LTL Operations Coordinator – Monterrey

Redwood Logistics; Monterrey; Ibrido; MXN 240.000 - 360.000; Tempo pieno

Vantaggi offerti da questo lavoro

Life Insurance

Health Insurance

Annual bonus

Vacation days

Learning & Development

Internal mobility

Employee referral bonus

Descrizione del lavoro

Redwood Logistics in Monterrey, Mexico, is seeking a Hybrid LTL Operations associate to support the Director of LTL Operations. You will handle order entry, load-board updates, carrier coordination, and invoicing audits, while maintaining high-volume accuracy.

This role requires bi-lingual English/Spanish communication, strong attention to detail, and proactive issue resolution in a fast-paced freight brokerage environment. Hybrid work with competitive benefits offered.

Competenze

• Bi-lingual in English/Spanish with strong verbal and written communication.
• Experience in customer service, procurement, or related freight brokerage role strongly preferred.
• Strong detail-orientation and problem-solving ability.
• Ability to plan and organize orders in a high-volume environment.
• Can-do attitude; flexible in a dynamic industry/work environment.
• Effective communicator.

Mansioni

• Order entry in company software system and external websites
• Review load boards/postings to alert carrier sales teams with updates
• Ensure all assigned orders are in-transit as expected and to customer specification
• Expeditiously resolve issues as they arise
• Confirm carriers on booked loads; email sales teams with relevant updates as needed
• Audit invoices and communicate changes internally
• Review Aging reports and communicate directly with carriers on issues and payment status
• Provide assigned carriers with all relevant order information and updates
• Provide spot quotes to customers and/or internal sales teams (as needed when primary designate is out of office or unavailable).

Conoscenze

Bi-lingual English/Spanish

Customer service

Problem solving

Attention to detail

Order management

Strumenti

Load boards

Descrizione del lavoro

Redwood Logistics in Monterrey, Mexico, is seeking a Hybrid LTL Operations associate to support the Director of LTL Operations. You will handle order entry, load-board updates, carrier coordination, and invoicing audits, while maintaining high-volume accuracy.

This role requires bi-lingual English/Spanish communication, strong attention to detail, and proactive issue resolution in a fast-paced freight brokerage environment. Hybrid work with competitive benefits offered.