Hybrid Bilingual Customer Service Coordinator II

TTI, Inc.; Región Centro; Hybrid; MXN 180,000 - 240,000; Full time

Benefits offered by this job

Savings Fund 13%

Christmas bonus 30 days

MXN Food vouchers

12 vacation days

Vacation premium 40%

Medical insurance

Life insurance

Hybrid work model

Training programs

Growth opportunities

Job summary

TTI, Inc. in Guadalajara, Mexico, seeks a Customer Service Coordinator II to support our Global Resource Center. The role requires bilingual Spanish/English communication and coordination with internal stakeholders to ensure accurate orders and on-time delivery.

You will handle inquiries by phone and email, assist with quotes, process confirmations, and support Sales Representatives. Hybrid work and professional development are provided.

Qualifications

• High school diploma with 2 years experience in customer support or similar role.

Responsibilities

• Verify and expedite customer orders to ensure accuracy and secure on-time delivery by coordinating the special request with the Branch Coordination group.

Skills

Bilingual communication

Verbal & written English

Typing speed

Customer service

Microsoft Office

Telephone etiquette

Computer systems

Data lookup

Education

High school diploma

Tools

Excel

Microsoft Office

Job description

TTI, Inc. in Guadalajara, Mexico, seeks a Customer Service Coordinator II to support our Global Resource Center. The role requires bilingual Spanish/English communication and coordination with internal stakeholders to ensure accurate orders and on-time delivery.

You will handle inquiries by phone and email, assist with quotes, process confirmations, and support Sales Representatives. Hybrid work and professional development are provided.