HR Operations Specialist – Employee Lifecycle Expert

Magnum Ice Cream Co.; Buenavista; Presencial; MXN 420.000 - 660.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Market-competitive pay

Flexible ways of working

Health & wellbeing program

Time off to rest and recharge

Ongoing learning and development

Descripción de la vacante

Magnum Ice Cream Co. is seeking a People Service Senior Associate to deliver accurate HR services across the Americas, managing employee lifecycle data and transactions in Workday.

You will support HR partners, managers, and regional teams, ensuring data quality, timely responses, and adherence to privacy controls. The role emphasizes handling standard and moderately complex HR cases, documentation, and process improvements with a strong focus on customer service and confidentiality.

Formación

• Bachelor’s degree in human resources, business administration, or a related discipline, or equivalent experience.
• Approximately 5 years of experience in HR operations, People Services, or shared services.

Responsabilidades

• Manage end-to-end employee lifecycle transactions (Joiners, Movers, Leavers) with accuracy and timeliness.
• Handle standard and moderately complex HR cases following policies and SOPs.
• Enter and maintain employee data in Workday and other approved systems.
• Prepare letters and documents via Docu Sign and Workday workflows.
• Oversee approvals and documentation within controls and delegation.
• Conduct data validation, reconciliations, and quality checks.
• Monitor HR processes, probation, absences, and time-off requests.
• Provide guidance to junior team members and escalate when needed.
• Ensure data privacy, confidentiality, and secure documentation.

Conocimientos

HR operations

People Services

Data analytics

Workday

ServiceNow

Docu Sign

Power BI

English proficiency

Educación

Bachelor’s degree in HR/Business Administration

Herramientas

Workday

ServiceNow

Docu Sign

Power BI

Descripción del empleo

Magnum Ice Cream Co. is seeking a People Service Senior Associate to deliver accurate HR services across the Americas, managing employee lifecycle data and transactions in Workday.

You will support HR partners, managers, and regional teams, ensuring data quality, timely responses, and adherence to privacy controls. The role emphasizes handling standard and moderately complex HR cases, documentation, and process improvements with a strong focus on customer service and confidentiality.