People service Sr Associate

Infosys; Ciudad de México; Sur place; MXN 400 000 - 600 000; Plein temps

Résumé du poste

A prominent IT services firm in Mexico City is seeking an Associate in Human Resources to support HR processes across the Americas. The role involves managing employee lifecycle transactions, ensuring data integrity, and collaborating with stakeholders. Ideal candidates should have a Bachelor's degree in HR or Business, and hands-on experience with Workday and HR policies. This full-time position offers an opportunity to promote operational efficiency in HR.

Qualifications

• Hands-on experience with Workday, demonstrating proficiency in navigating and managing HR data and workflows.
• Solid understanding of HR policies and processes, with practical experience supporting regional or multi-country operations.
• Manage end-to-end HR procedures, including data management, compliance, and employee lifecycle activities.

Responsabilités

• Execute employee lifecycle transactions including accurate data entry and documentation.
• Generate business letters using Adobe Sign and Workday-integrated workflows.
• Ensure data integrity, compliance, and secure documentation within People Systems.
• Collaborate with stakeholders to support international assignees.

Connaissances

Data Structure

Data Analytics

Data Quality

Customer Experience

Digital Tech Awareness: Workday, Service Now, Power Bi, Adobe Sign

Formation

Bachelor’s degree in Human Resources, Business Administration, or a related discipline

Outils

Workday

Adobe Sign

Power BI

Service Now

Description du poste

Overview

JOB PURPOSE: In this role, you will drive HR excellence through operations with a problem-solving mentality and operational focus. Hub HR Specialists collaborate across regional hubs with specific HR business partners, managing data across geographies. They proactively plan and manage key points in the year, ensuring accurate data entry, flagging issues, and promptly resolving problems, along with timely and accurate document processing. This role will support the HR processes in the Americas, ensuring legal compliance, and rigorous adherence to timings and processes. Location: Polanco, Mexico City, Mexico.

Responsibilities

• Execute employee lifecycle transactions (Joiners, Movers, Leavers), including accurate data entry, documentation, and timely processing.
• Generate business letters using Adobe Sign and Workday-integrated workflows.
• Ensure data integrity, compliance, and secure documentation within People Systems (e.g., Workday).
• Manage approvals and authorizations in line with Standard Operating Procedures (SOPs).
• Conduct data validation and quality checks, especially during key cycles like the Annual Performance Review (APR).
• Oversee data management, reporting, and probation administration.
• Handle absence and time-off requests in compliance with company policies.
• Collaborate with stakeholders to support international assignees by coordinating required documentation for immigration and relocation.
• Promote adoption of Self-Service tools to enhance employee experience and operational efficiency.
• Maintain strict confidentiality and data privacy in all HR transactions.

What you need to succeed

• Data Structure
• Data Analytics
• Data Quality
• Customer Experience
• Digital Tech Awareness: Workday, Service Now, Power Bi, Adobe Sign

Experiences & Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related discipline preferred.
• Hands-on experience with Workday, demonstrating proficiency in navigating and managing HR data and workflows.
• Solid understanding of HR policies and processes, with practical experience supporting regional or multi-country operations.
• Manage end-to-end HR procedures, including data management, compliance, and employee lifecycle activities.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Human Resources
• Industries: IT Services and IT Consulting