Growth Account Manager – SMB Restaurant Partners (Equity)

Uber; Región Centro; On-site; MXN 420,000 - 640,000; Full time

Benefits offered by this job

Bonuses

Equity

Benefits

Job summary

Uber Eats is hiring an Account Manager to own the growth and success of a portfolio of SMB restaurant partners. You will be the primary advisor to unlock the full potential of the Eats platform while navigating a high-stakes, fast-paced environment.

You will build long-term partnerships, manage partner portfolios with urgency, and use data-driven insights to optimize KPIs. The role requires negotiating with partners, resolving issues, and collaborating with cross-functional teams to scale

Qualifications

• 3+ years of experience in account management, operations, sales or customer-facing functions.
• Ability to negotiate with external partners and overcoming objections to gain commitment.
• Ability to handle high-ambiguity environments and pivot quickly based on shifting business priorities.
• Demonstrated ability to build and leverage data-driven insights for portfolio sales lifecycle-management.
• Fluency in the local language of the market, and professional proficiency in English.
• High school diploma or equivalent.

Responsibilities

• Build and grow long-term partnerships by understanding what matters most to your restaurant partners - doing the right thing long term.
• Manage partner portfolios with urgency and discipline, using data-driven insights to track KPIs and identify opportunities for optimization.
• Navigate ambiguity and complexity to resolve merchant issues, unblock growth, and ensure high-levels of partner satisfaction.
• Adapt your approach based on market dynamics and partner needs to influence the adoption of new features, marketing products, and services.
• Collaborate across operations, marketing, and product teams to share local market knowledge and shape regional strategies that scale.

Skills

Account management

Negotiation

Data analysis

English proficiency

Ambiguity handling

Education

High school diploma

Tools

Salesforce

Google Sheets/Excel

Job description

Uber Eats is hiring an Account Manager to own the growth and success of a portfolio of SMB restaurant partners. You will be the primary advisor to unlock the full potential of the Eats platform while navigating a high-stakes, fast-paced environment.

You will build long-term partnerships, manage partner portfolios with urgency, and use data-driven insights to optimize KPIs. The role requires negotiating with partners, resolving issues, and collaborating with cross-functional teams to scale