Global CRM Delivery Lead — AI-Driven, Hybrid

Salesforce, Inc.; Ciudad de México; Hybrid; MXN 900.000 - 1.300.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

Zusammenfassung

Salesforce is seeking a Project Manager (Individual Contributor) for the Global Migration Hub in Mexico City. You will lead end-to-end delivery of global Salesforce implementations, applying agile and AI-enabled delivery practices with accountability for delivery excellence and stakeholder alignment.

With 10+ years in IT and 5+ years delivering Salesforce projects, you will partner with architects and executives, manage budgets, and travel as required. Onsite one day per week in Mexico City.

Qualifikationen

• 10+ years IT industry experience with 5+ years delivering Salesforce projects.
• Experience delivering Salesforce across Sales Cloud, Service Cloud, Experience Cloud and Industry Clouds.
• English fluency, written and spoken, for global communication.
• Salesforce certification (Sales/Service/Experience Cloud).
• PM certification (PMP/PMI-ACP/SAFe/etc.).
• Hands-on use of JIRA, ADO, MS Project, Smartsheets and Google Workspace.
• Willingness to travel and onsite presence in Mexico City once a week.

Aufgaben

• End-to-end delivery with financial ownership and risk management.
• Lead Agile delivery using Scrum/SAFe; drive sprint execution and priorities.
• Develop and manage delivery roadmaps; communicate progress and risks.
• Engage executives with governance forums and status reporting.
• Establish standards for quality governance and continuous improvement.
• Manage resources, budgets, forecasts and financial risk.
• Promote AI-enabled productivity to improve cycle times.
• Lead domain expertise across CPQ, Revenue Cloud, Marketing, Tableau and ITSM.
• Coordinate across time zones to support global customers.

Kenntnisse

IT experience

Salesforce projects

Stakeholder comm.

Agile delivery

Project management

Ausbildung

PMP

PMI-ACP

SAFe Agilist

PRINCE2

CSM

PSM

Tools

JIRA

Azure DevOps

MS Project

Smartsheets

Google Workspace

Jobbeschreibung

Salesforce is seeking a Project Manager (Individual Contributor) for the Global Migration Hub in Mexico City. You will lead end-to-end delivery of global Salesforce implementations, applying agile and AI-enabled delivery practices with accountability for delivery excellence and stakeholder alignment.

With 10+ years in IT and 5+ years delivering Salesforce projects, you will partner with architects and executives, manage budgets, and travel as required. Onsite one day per week in Mexico City.