Global Sales Order Specialist SAP & Customer Support

Collins Aerospace; Mexicali; Presencial; MXN 300.000 - 420.000; Jornada completa

Descripción de la vacante

Collins Aerospace in Mexicali, Mexico is seeking a Customer Service Analyst to serve as the main contact for orders and related administration from award to closeout. You will enter and manage sales orders in SAP, coordinate acknowledgements, ensure export compliance, and collaborate with Finance and Inventory to meet delivery and invoicing requirements.

Qualified candidates have a university degree in business administration or related field, 1+ year in supply chain, and English proficiency.

Formación

• University degree in business administration or related field.
• Less than 2 years of relevant supply chain experience.
• English proficiency.

Responsabilidades

• Enter and manage sales orders in SAP with accuracy.
• Create/edit sales orders and send order acknowledgements as required.
• Ensure export policies compliance including license applications and screening.
• Coordinate with Finance on invoices, returns, and credits.
• Create basic quotes in SAP using catalog prices and standard terms.
• Collaborate with Inventory Planning and Shipping to meet delivery requirements.
• Produce and maintain customer reports and tracking.
• Communicate fluently in English with international clients and stakeholders.

Conocimientos

English Proficiency

SAP experience

Salesforce knowledge

Customer communication

Educación

University degree in business administration or related

Herramientas

SAP

Salesforce

Descripción del empleo

Collins Aerospace in Mexicali, Mexico is seeking a Customer Service Analyst to serve as the main contact for orders and related administration from award to closeout. You will enter and manage sales orders in SAP, coordinate acknowledgements, ensure export compliance, and collaborate with Finance and Inventory to meet delivery and invoicing requirements.

Qualified candidates have a university degree in business administration or related field, 1+ year in supply chain, and English proficiency.