Customer Service Intern: Order & Admin Ops

Collins Aerospace; Mexicali; On-site; MXN 111,600 - 167,400; Full time

Job summary

Collins Aerospace is seeking a Customer Service Intern in Mexicali, Baja California. In this role, you will assist with order administration, manage customer inquiries, and ensure compliance with export policies. You will learn to collaborate across teams and utilize SAP. Ideal candidates are enrolled in administration or a related field with strong English skills and problem-solving abilities. Proficiency in Microsoft Office tools is preferred.

Qualifications

• Must be currently enrolled in the final semesters of an administration or related field.
• 90% English level- Proficiency and fluency English skills.
• Problem solving skills.

Responsibilities

• Assist with follow-up for all orders and quotes.
• Maintain customer inquiries including sales order status.
• Ensure compliance with export policies and procedures.
• Work with Finance to process customer invoices.
• Create and maintain special tracking and customer reports.

Skills

English proficiency

Problem solving skills

Customer service

Education

Enrolled in administration or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

SAP

Job description

Collins Aerospace is seeking a Customer Service Intern in Mexicali, Baja California. In this role, you will assist with order administration, manage customer inquiries, and ensure compliance with export policies. You will learn to collaborate across teams and utilize SAP. Ideal candidates are enrolled in administration or a related field with strong English skills and problem-solving abilities. Proficiency in Microsoft Office tools is preferred.