Global Operations Leader – Capacity & Lean Excellence

Amazon Inc.; León; Presencial; MXN 900.000 - 1.500.000; Jornada completa

Descripción de la vacante

Amazon is seeking an Operations Manager to lead multiple shifts in a large fulfillment environment in León, Mexico. You will guide a team of Area Managers and 100-300 hourly associates, focusing on safety, quality, and velocity to deliver exceptional customer service.

Your role requires deep process improvement, capacity planning, and close collaboration with retail and FBA partners. Fluency in English and solid data analysis skills are essential.

Formación

• Bachelor's degree or equivalent.
• 8+ years of operations management experience.
• Fluent in English (speaking, writing, reading).
• 8+ years of strong operations management with data analysis.

Responsabilidades

• Lead and develop a team of Area Managers and hourly associates.
• Oversee capacity planning to guarantee site success.
• Collaborate with Retail/FBA stakeholders to improve experience.
• Drive continuous improvement using Lean tools and standard work.
• Ensure safety programs and compliance across the site.

Conocimientos

Leadership

Operations management

Data analysis

Lean

Capacity planning

Educación

Bachelor's degree or equivalent

Herramientas

Excel

Descripción del empleo

Amazon is seeking an Operations Manager to lead multiple shifts in a large fulfillment environment in León, Mexico. You will guide a team of Area Managers and 100-300 hourly associates, focusing on safety, quality, and velocity to deliver exceptional customer service.

Your role requires deep process improvement, capacity planning, and close collaboration with retail and FBA partners. Fluency in English and solid data analysis skills are essential.