Global Fulfillment Ops Leader — Lead Teams & Innovation

Servicios Comerciales Amazon Mexico S. De R.L. De C.V. - D44; Ensenada; Presencial; MXN 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Amazon in Ensenada is seeking an Operations Manager to lead inbound or outbound operations and drive performance across shifts. You will mentor 3-7 Area Managers and 100-300 hourly staff, embedding Amazon Leadership Principles and coaching career progression.

Your role emphasizes capacity planning, process improvement, and cross-functional partnerships with Retail and FBA to optimize cost and customer experience.

Formación

• Bachelor's degree or equivalent.
• 8+ years of operations management experience.
• Fluent in English; able to take direction in English.
• Strong data analysis and operations planning proficiency.

Responsabilidades

• Lead and develop a team of Area Managers and hourly associates.
• Drive capacity planning and balance labor across shifts.
• Collaborate with Retail/FBA stakeholders to improve experience.
• Implement Lean and continuous improvement initiatives.
• Ensure safety programs and compliant processes.

Conocimientos

Capacity planning

Team leadership

Stakeholder management

Continuous improvement

Problem solving

Educación

Bachelor's degree

Herramientas

Data analysis tools

Lean tools

Descripción del empleo

Amazon in Ensenada is seeking an Operations Manager to lead inbound or outbound operations and drive performance across shifts. You will mentor 3-7 Area Managers and 100-300 hourly staff, embedding Amazon Leadership Principles and coaching career progression.

Your role emphasizes capacity planning, process improvement, and cross-functional partnerships with Retail and FBA to optimize cost and customer experience.