Global IT Infra & Telecom Lead

Eutelsat Communications SA; Pachuquilla; On-site; MXN 900,000 - 1,300,000; Full time

Job summary

Eutelsat Group in Mexico City area is seeking an enthusiastic IT Infrastructure & Telecom Supervisor to ensure reliability, security, and continuous improvement of IT infrastructure and telecommunications services. You will work with local and global IT teams, stakeholders, and external providers to drive projects and initiatives.

The role requires leadership in infrastructure, network administration, and enterprise systems support, with opportunities for growth in a dynamic, global environment

Qualifications

• Bachelor's degree in computer systems engineering, telecommunications engineering, information technology, or related field.
• 4–5 years of experience in IT infrastructure, networking, server administration, and technical support in enterprise environments.
• Strong knowledge of LAN/WAN networks, switches, routing, wireless, VPNs, and network troubleshooting.
• Hands‑on experience with Microsoft 365 administration, including Exchange Online, Teams, SharePoint, OneDrive, and Entra ID.
• ITIL, networking, cloud, or cybersecurity certifications are considered a plus.
• Advanced English proficiency, both written and verbal, with the ability to collaborate in a global environment.

Responsibilities

• Manage and support enterprise IT infrastructure, including physical and virtual servers, storage systems, and core network services.
• Administer LAN/WAN networks, wireless, internet connectivity, switches, routers, and telecommunications services.
• Manage Active Directory environments, user access, group policies, and identity management services.
• Support and administer Microsoft 365 services, including Exchange Online, Teams, SharePoint, OneDrive, and Entra ID.
• Oversee corporate communication solutions, including videoconferencing platforms, telephony services, and collaboration tools.
• Provide Level 2 and Level 3 technical support, perform root cause analysis, and coordinate incident resolution with vendors and internal teams.
• Monitor infrastructure performance, capacity, availability, and security; implement preventive and corrective actions.
• Participate in infrastructure modernization, cloud adoption, cybersecurity initiatives, and business continuity projects.
• Coordinate service providers and telecommunications vendors to ensure service quality and operational excellence.
• Collaborate with global IT teams to align local operations with corporate standards and strategic objectives.

Skills

IT infrastructure

Networking

Server administration

Active Directory

Microsoft 365

Identity management

Cybersecurity

Vendor management

English communication

Education

Bachelor's degree in Computer Systems Engineering

Tools

Windows Server

Virtualization

Storage systems

Entra ID

Job description

Eutelsat Group in Mexico City area is seeking an enthusiastic IT Infrastructure & Telecom Supervisor to ensure reliability, security, and continuous improvement of IT infrastructure and telecommunications services. You will work with local and global IT teams, stakeholders, and external providers to drive projects and initiatives.

The role requires leadership in infrastructure, network administration, and enterprise systems support, with opportunities for growth in a dynamic, global environment