Infrastructure Operations Lead: IT & OT

Eaton Corporation; Santiago de Querétaro; On-site; MXN 550,000 - 900,000; Full time

Job summary

Eaton Corporation in Querétaro, Mexico, seeks an Infrastructure Supervisor to oversee site IT systems, server rooms, and OT integration. You will troubleshoot complex issues, coordinate with IT teams, and maintain security and network infrastructure.

Ideal candidates have 5+ years in IT service delivery, advanced English, and ITIL knowledge; ITAR considerations may apply. The role emphasizes Lean/CI approaches and leadership within the IT organization.

Qualifications

• Bachelor's degree in IT from an accredited institution.
• Advanced English skills.
• Minimum 5 years of relevant IT service delivery experience.
• ITIL foundations certification (preferred).
• This position may be subject to ITAR requirements.

Responsibilities

• Assist with support of site-based IT systems including oversight of overall PC lifecycle process.
• Troubleshoot and resolve larger complex IT issues and coordinate with other IT teams as needed.
• Provide hands-on server room support for servers, VMs, and UPS systems.
• Support visitor management systems and physical security technologies.
• Perform advanced troubleshooting across LAN/WAN and OT environments; assist with network security operations.
• Manage on-site mobile infrastructure and devices.

Skills

IT infrastructure

Leadership

English (Advanced)

Education

Bachelor's degree in IT

Tools

Windows OS

MS Office Suite

SharePoint

Servers & Storage

Virtual Machines

Job description

Eaton Corporation in Querétaro, Mexico, seeks an Infrastructure Supervisor to oversee site IT systems, server rooms, and OT integration. You will troubleshoot complex issues, coordinate with IT teams, and maintain security and network infrastructure.

Ideal candidates have 5+ years in IT service delivery, advanced English, and ITIL knowledge; ITAR considerations may apply. The role emphasizes Lean/CI approaches and leadership within the IT organization.