Global Customer Data Operations Specialist - Hybrid

SoftwareOne; Ciudad de México; Hybrid; MXN 469,000 - 692,000; Full time

Job summary

SoftwareOne is seeking a Customer Data Operations Specialist to join our hybrid Mexico City team. You will help ensure accurate, compliant customer data across global systems and support onboarding, master data management, data quality, and lifecycle processes.

Collaborate with Sales, Operations, and stakeholders across the Americas and Europe to enable data governance, system integrations, and business transformation initiatives in a fast-paced, multicultural environment.

Qualifications

• Advanced English communication (written and verbal) with global stakeholders.
• Intermediate Excel skills and strong analytical capabilities.
• Excellent attention to detail and the ability to prioritize multiple tasks.

Responsibilities

• Create and maintain customer accounts across global systems.
• Review, validate, and process customer data changes with governance.
• Update account ownership and sales assignments as needed.
• Support customer and vendor integration activities across systems.
• Monitor requests and contribute to process docs and improvements.

Skills

Advanced English

Excel skills

Analytical skills

Attention to detail

Independent worker

Teamwork

Stakeholder mgmt

Tools

Navision / ERP

Job description

SoftwareOne is seeking a Customer Data Operations Specialist to join our hybrid Mexico City team. You will help ensure accurate, compliant customer data across global systems and support onboarding, master data management, data quality, and lifecycle processes.

Collaborate with Sales, Operations, and stakeholders across the Americas and Europe to enable data governance, system integrations, and business transformation initiatives in a fast-paced, multicultural environment.