Customer Data Operations

SoftwareOne; Ciudad de México; Híbrido; MXN 360.000 - 600.000; Jornada completa

Descripción de la vacante

SoftwareOne in Mexico City is seeking a Customer Data Operations Specialist to ensure accurate, compliant customer data across global systems and support onboarding and lifecycle processes. You will collaborate with Sales, Operations and teams across the Americas and Europe to govern data, enable integrations, and drive continuous improvements in data quality and governance.

This hybrid full-time role offers exposure to master data management and cross-border operations, shaping how customer

Formación

• Experience in customer data management and onboarding.
• Familiarity with master data management and data quality processes.
• Ability to collaborate with Sales, Operations and global teams.

Responsabilidades

• Create and maintain customer accounts across global business systems.
• Review, validate, and process customer data changes with governance standards.
• Update account ownership and sales assignments as needed.
• Support customer and vendor integration activities across multiple systems.
• Monitor operational requests and contribute to process documentation and continuous improvement.

Conocimientos

Data governance

Onboarding

Data quality

Master data mgmt

Customer operations

Herramientas

CRM systems

ERP systems

Data quality tools

Descripción del empleo

Customer Data Operations Specialist

Scope: Full Time | Location: Mexico City | Hybrid Model

• Ready to play a key role in enabling seamless customer transactions across a global business?
• Looking to collaborate with teams across the Americas and Europe while building expertise in data governance, onboarding, and customer operations?

If so, this role is for you.As a Customer Data Operations Specialist, you will ensure customer data is accurate, compliant, and maintained across multiple business systems that support global customer transactions. You will contribute to customer onboarding, master data management, data quality, and customer lifecycle processes while partnering with Sales, Operations, and other global stakeholders.Working with teams across the Americas and Europe, you will support data governance, system integrations, and business transformation initiatives.

Key Responsibilities

• Create and maintain customer accounts across global business systems.
• Review, validate, and process customer data changes while ensuring data quality and governance standards.
• Update account ownership and sales assignments as needed.
• Support customer and vendor integration activities across multiple systems.
• Monitor operational requests and contribute to process documentation and continuous improvement initiatives.