Master Data Guardian: Customer Records (Hybrid)

Zebra; Ciudad de México; Híbrido; MXN 420.000 - 540.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work arrangement

Annual well-being day

Descripción de la vacante

Zebra is seeking a Master Data Coordinator II to govern customer master data across ERP/CRM/MDM platforms, ensuring accuracy and alignment with data standards. You will handle data requests, perform quality checks, manage duplicates, and support SOX controls within a hybrid Mexico City environment.

You will collaborate with finance, operations, and IT teams to ensure clean data across order-to-cash processes and compliance requirements.

Formación

• Bachelor's degree or equivalent experience in a related field.
• 3+ years in master data management, data governance, or related data operations.
• Proficiency with ERP/CRM/MDM platforms (Oracle EBS, SAP, Salesforce, Informatica/Reltio).
• Strong attention to detail and data accuracy.
• Excel skills including lookups and pivot tables.

Responsabilidades

• Create, update, validate, block/unblock, and deactivate customer master data in source and MDM systems.
• Process master data service requests and triage complex cases.
• Perform data quality checks and remediation (dedup, standardization, enrichment).
• Investigate duplicates and apply merge/survivorship rules.
• Validate data against tax IDs, DUNS, sanctions checks, and address validation.
• Support SOX controls and audit evidence requests.
• Maintain master data docs and SOPs.
• Collaborate cross-functionally to onboard customers and unblock O2C processes.
• Contribute to data governance initiatives and UAT for data system changes.
• Generate and review data quality dashboards and KPIs.

Conocimientos

Data governance

Excel (lookups, pivots)

English communication

Queue management

SOX/audit awareness

Educación

Bachelor's degree in Business/Info Management/Finance/Supply Chain

Herramientas

Oracle EBS

Salesforce

SAP

MDM platforms

Descripción del empleo

Zebra is seeking a Master Data Coordinator II to govern customer master data across ERP/CRM/MDM platforms, ensuring accuracy and alignment with data standards. You will handle data requests, perform quality checks, manage duplicates, and support SOX controls within a hybrid Mexico City environment.

You will collaborate with finance, operations, and IT teams to ensure clean data across order-to-cash processes and compliance requirements.