Customer Master Data Analyst Governance & Quality (Hybrid)

Zebra Technologies; Ciudad de México; Híbrido; MXN 420.000 - 540.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work

Adaptable hours

Summer Flex Fridays

Focus Fridays

Well-being day

Descripción de la vacante

Zebra Technologies in Mexico City seeks a Master Data Coordinator II to guard customer master data across ERP/CRM/MDM platforms, ensuring accuracy and compliance in order-to-cash processes. You will lead data quality initiatives, manage requests, and partner with finance, sales, and operations to resolve issues.

Responsibilities include deduplication, data enrichment, governance support, and mentoring junior staff while upholding SOX controls and policy adherence.

Formación

• Bachelor's degree or equivalent work experience.
• 3+ years in master data management or data governance.
• Hands-on experience with ERP/CRM/MDM platforms (e.g., Oracle EBS, SAP, Salesforce).
• Strong Excel proficiency (lookups, pivots, data manipulation).
• English written and verbal communication skills.
• Ability to manage multiple requests against SLAs.

Responsabilidades

• Create/update/validate customer master data across systems per standards and SLAs.
• Process data requests; triage, prioritize, escalate where needed.
• Perform data quality checks; deduplicate, standardize, enrich data.
• Investigate duplicates; apply merge/survivorship rules.
• Validate data against external references and internal policies.
• Support SOX controls, audits, and documentation maintenance.
• Collaborate cross-functionally to resolve data issues and onboarding.
• Contribute to data governance initiatives and UAT for system changes.
• Generate data quality reports and KPI dashboards; mentor juniors.

Conocimientos

Attention to detail

English communication

Analytical problem-solving

Time management

Educación

Bachelor's degree in Business, Information Management, Finance, Supply Chain, or related field

Herramientas

ERP/CRM/MDM platforms

Descripción del empleo

Zebra Technologies in Mexico City seeks a Master Data Coordinator II to guard customer master data across ERP/CRM/MDM platforms, ensuring accuracy and compliance in order-to-cash processes. You will lead data quality initiatives, manage requests, and partner with finance, sales, and operations to resolve issues.

Responsibilities include deduplication, data enrichment, governance support, and mentoring junior staff while upholding SOX controls and policy adherence.