Global Credit & Collections Team Lead (Mexico SSC)

Ericsson; Ciudad de México; On-site; MXN 720,000 - 900,000; Full time

Job summary

Ericsson Mexico is seeking a Team Leader, Credit and Collections to establish and run a high-performing function within SSC Mexico for a global B2B customer base. You will lead daily collections, drive process standardization, and ensure timely cash collection while collaborating across cultures and virtual teams.

The role requires strong analytical, organizational, and leadership skills, with experience in treasury practices and customer account follow-up, and fluency in English to communicate

Qualifications

• Solid experience in credit and collections, cash collection, and accounts receivable management.
• Strong English communication skills, both written and spoken.

Responsibilities

• Lead daily credit and collections activities for a global B2B portfolio.
• Coordinate migration of activities into SSC Mexico with clear ownership.
• Standardize and improve credit and collections processes and controls.

Skills

Credit management

Cash collection

Team leadership

Process improvement

B2B finance operations

English communication

Education

Business Administration / Finance Degree

Job description

Ericsson Mexico is seeking a Team Leader, Credit and Collections to establish and run a high-performing function within SSC Mexico for a global B2B customer base. You will lead daily collections, drive process standardization, and ensure timely cash collection while collaborating across cultures and virtual teams.

The role requires strong analytical, organizational, and leadership skills, with experience in treasury practices and customer account follow-up, and fluency in English to communicate