Global Collections Specialist - Cash Flow & Process Migration

Ericsson; Ciudad de México; On-site; MXN 290,000 - 469,000; Full time

Job summary

Ericsson in Mexico City seeks a Collections Specialist to support the migration of activities into the Shared Services Center. You will standardize processes and handle day-to-day cash collection and customer management in a global B2B environment.

Responsibilities include migrating activities to SSC, managing AR for B2B customers, following up on overdue invoices, resolving disputes, and collaborating with Billing, Treasury, Credit Management, and Sales.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Accounting, Economics, or related field.
• Experience in cash collection and accounts receivable in a B2B setup.
• Experience with billing platforms and customer management.
• Proficient English communication.

Responsibilities

• Migrate collections activities into the SSC and standardize processes.
• Manage day-to-day cash collection and AR for B2B customers.
• Follow up on overdue invoices and disputes.
• Collaborate with Billing, Treasury, Credit Management, and Sales.
• Maintain records in Zuora/Oracle and meet SLAs.

Skills

Cash collection

Accounts receivable

B2B environment

Zuora

Oracle

English communication

Virtual collaboration

Education

Bachelor’s degree in Business/Finance

Tools

Zuora

Oracle

Job description

Ericsson in Mexico City seeks a Collections Specialist to support the migration of activities into the Shared Services Center. You will standardize processes and handle day-to-day cash collection and customer management in a global B2B environment.

Responsibilities include migrating activities to SSC, managing AR for B2B customers, following up on overdue invoices, resolving disputes, and collaborating with Billing, Treasury, Credit Management, and Sales.