Front Desk & Facilities Coordinator

Keywords Studios; Ciudad de México; Presencial; MXN 100.000 - 167.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Major Medical Insurance

Minor Medical Insurance

Savings Fund

Grocery Vouchers: MXN 1,200

Descripción de la vacante

Keywords Studios Mexico is seeking a Help Desk Receptionist to provide front-desk and facilities support in Mexico City. You will manage customer service tasks, coordinate administrative duties, and assist in events and supplier coordination to ensure a smooth studio operation.

Role requires 2 years of related experience, strong organizational skills, and proficiency with Office and Google Workspace. This is an in-office position with standard hours and a comprehensive benefits package.

Formación

• 2 years of experience as a facilities help desk representative or receptionist.
• Motivation, teamwork skills, and a service-oriented mindset.
• Event organization and travel planning/coordination.
• Good English writing, verbal, and interpersonal communication skills.
• Flexible towards working hours.
• Knowledge of Office and Google Workspace tools.

Responsabilidades

• Customer service: understand others' needs and deliver high-quality service.
• Attend to reception and telephone lines; coordinate shipments and deliveries; manage visitors.
• Report facility issues to facilities administrator; manage HR supplies and events; coordinate taxis and transportation.
• Support in supplier search and in the Shared Services and Regional Director America’s team.
• Provide support for organizational and engagement events to ensure high-quality results and a positive participant experience.

Conocimientos

Customer service

Teamwork

Communication

Organizational skills

Problem-solving

Herramientas

Office software

Google Workspace

Descripción del empleo

Keywords Studios Mexico is seeking a Help Desk Receptionist to provide front-desk and facilities support in Mexico City. You will manage customer service tasks, coordinate administrative duties, and assist in events and supplier coordination to ensure a smooth studio operation.

Role requires 2 years of related experience, strong organizational skills, and proficiency with Office and Google Workspace. This is an in-office position with standard hours and a comprehensive benefits package.