Bilingual Front Desk Specialist – Mexico City

Aspen Technology; Ciudad de México; Presencial; MXN 180.000 - 240.000; Jornada completa

Descripción de la vacante

AspenTech is seeking a Senior Receptionist to deliver outstanding front desk support in our Mexico City office. You will greet visitors, manage calls, and coordinate daily administrative tasks to ensure a professional and welcoming workplace experience.

Based onsite in Reforma, you will support facilities, shipping, and onboarding activities while maintaining accurate records and badges. Strong English/Spanish communication and organizational skills are essential for success in this role.

Formación

• On-site availability: Monday to Friday 08:00am to 05:00pm. Area: Reforma
• Bilingual Spanish and English communication skills required
• Customer service focused with professional demeanor
• Ability to adapt to changing tasks and priorities
• Strong organizational and multi-tasking capabilities
• Proficient in Microsoft Office applications (Outlook, Teams, Word, Excel, PowerPoint)
• Attention to detail in visitor logs, badges, and records
• Willingness to take initiative and work with minimal supervision

Responsabilidades

• Greet clients and visitors, ensuring courteous and swift service and sign-in procedures
• Support day-to-day office operations and incident response as needed
• Answer incoming calls politely and direct callers appropriately
• Issue temporary or visitor badges and maintain badge inventory
• Maintain visitor logbook and archive records; manage supplies and equipment
• Assist with shipping/logistics for incoming/outgoing packages and verify deliveries
• Coordinate parking validations and maintain related records
• Support onboarding of new hires and office moves as required
• Maintain reception area and conference rooms to a high standard
• Provide coverage for Sr. Receptionist or Facilities Coordinator as needed

Conocimientos

On-site availability

Bilingual English/Spanish

Customer service

Flexibility

Organizational skills

MS Office proficiency

Attention to detail

Initiative

Herramientas

Outlook

Teams

Word

Excel

PowerPoint

Descripción del empleo

AspenTech is seeking a Senior Receptionist to deliver outstanding front desk support in our Mexico City office. You will greet visitors, manage calls, and coordinate daily administrative tasks to ensure a professional and welcoming workplace experience.

Based onsite in Reforma, you will support facilities, shipping, and onboarding activities while maintaining accurate records and badges. Strong English/Spanish communication and organizational skills are essential for success in this role.