Front Desk & Admin Experience Specialist

Keywords Studios Plc; Ciudad de México; Híbrido; MXN 142.000 - 193.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Major Medical Insurance

Minor Medical Insurance

Savings Fund

Grocery Vouchers: MXN 1,200

Xmas bonus 30 days

Descripción de la vacante

Keywords Studios Mexico is seeking a proactive Help Desk Receptionist to handle front-desk duties, customer service, and facilities coordination in an office-based role in Mexico City. You will manage calls, visitors, shipments, and supplier coordination while supporting events and internal teams.

The ideal candidate has 2 years in a facilities/help desk or receptionist role, strong English communication, and excellent organizational skills. In-office work with competitive benefits is offered.

Formación

• 2 years of experience as a facilities help desk representative or receptionist.
• Motivation, teamwork and a service-oriented mindset.
• Event organization and travel planning/coordination.
• Good English writing, verbal and interpersonal communication.
• Flexible towards working hours and strong organizational skills.
• Proactive, creative and eager to learn; able to prioritize tasks.

Responsabilidades

• Fully understand needs to deliver high-quality customer service.
• Attend reception and telephone lines; coordinate shipments and deliveries.
• Receive and manage visitors; report facility issues.
• Support purchasing, vendor coordination and office operations.
• Assist Shared Services and Regional Director America’s team.
• Support events and engagement activities to ensure a great experience.

Conocimientos

Facilities help desk

Receptionist

Customer service

English communication

Office tools

Herramientas

Google Workspace

MS Office

Descripción del empleo

Keywords Studios Mexico is seeking a proactive Help Desk Receptionist to handle front-desk duties, customer service, and facilities coordination in an office-based role in Mexico City. You will manage calls, visitors, shipments, and supplier coordination while supporting events and internal teams.

The ideal candidate has 2 years in a facilities/help desk or receptionist role, strong English communication, and excellent organizational skills. In-office work with competitive benefits is offered.