Bilingual Front Desk & Admin Specialist (EN/ES)

Aspen Technology, Inc.; Ciudad de México; Presencial; MXN 45.000 - 65.000; Jornada completa

Descripción de la vacante

AspenTech is seeking a Senior Receptionist in Mexico City to provide exceptional front desk, administrative, and facilities support in an onsite role. You will be the first contact for employees, clients, visitors, and vendors, ensuring a professional and welcoming workplace while assisting day-to-day office operations.

Greet guests, manage calls, issue badges, and support shipping and facilities helpdesk tasks.

Formación

• Bilingual Spanish and English written and spoken.
• Strong customer service orientation with a professional demeanor.
• Proficient in Microsoft Office applications (Outlook, Teams, Word, Excel, PowerPoint).

Responsabilidades

• Greet clients, visitors and staff; maintain a welcoming reception.
• Answer and direct incoming calls; respond to inquiries per guidelines.
• Issue temporary or visitor security badges and manage logs.
• Support facilities operations, on-boarding, events and emergencies as needed.
• Maintain reception manuals and update contact lists and directories.
• Coordinate shipping (FedEx/UPS) and monitor helpdesk tickets in MyIT.
• Assist with space planning, seating and nameplates for new hires.
• Keep reception area and conference rooms tidy and stocked.
• Provide cover for Sr. Receptionist in Bedford or Houston when required.

Conocimientos

Customer service

Bilingual Spanish/English

Organizational skills

MS Office proficiency

Attention to detail

Self-starter

Herramientas

Outlook

Teams

Word

Excel

PowerPoint

Descripción del empleo

AspenTech is seeking a Senior Receptionist in Mexico City to provide exceptional front desk, administrative, and facilities support in an onsite role. You will be the first contact for employees, clients, visitors, and vendors, ensuring a professional and welcoming workplace while assisting day-to-day office operations.

Greet guests, manage calls, issue badges, and support shipping and facilities helpdesk tasks.