Field Sales Supervisor: Lead & Grow Team

Citigroup Inc.; San Luis Potosí; On-site; MXN 180,000 - 320,000; Full time

Job summary

Citigroup Inc. in San Luis Potosí seeks a Field Sales Supervisor to lead a team focused on sales and customer support in coordination with the Consumer Sales team.

You will train staff, monitor performance, drive lead generation, manage client relations, and ensure compliance with Citi policies while helping meet sales targets.

The role is 100% on site in SLP and requires a bachelor’s degree and 0-2 years in sales or financial services.

Qualifications

• Demonstrates clear and concise written and verbal communication.
• Strong problem-solving and negotiation skills.
• Ability to communicate across various teams.

Responsibilities

• Train team members and provide performance feedback.
• Track data: submissions, logins, bookings, and disbursements toward targets.
• Acquire new clients through outbound calling and micromarketing.
• Serve as first contact for client concerns or questions.
• Analyze client needs for potential product opportunities.
• Lead meetings with clients, vendors, and channels; optimize revenue.
• Provide training and support to sales staff.
• Organize marketing activities to generate leads and new business.
• Conduct initial risk analysis to ensure regulatory fit.
• Escalate and manage control issues while upholding Citi standards.

Skills

Leadership

Communication

Negotiation

Problem-solving

Team collaboration

Sales experience

Education

Bachelor’s degree/University degree or equivalent experience

Job description

Citigroup Inc. in San Luis Potosí seeks a Field Sales Supervisor to lead a team focused on sales and customer support in coordination with the Consumer Sales team.

You will train staff, monitor performance, drive lead generation, manage client relations, and ensure compliance with Citi policies while helping meet sales targets.

The role is 100% on site in SLP and requires a bachelor’s degree and 0-2 years in sales or financial services.