Field Sales Leader: Team Coach & Target Driver

Citigroup Inc.; Ciudad de México; On-site; MXN 420,000 - 540,000; Full time

Job summary

Citigroup Inc. in Mexico City is seeking a Field Sales Sr. Supervisor to lead a sales team and align with consumer sales objectives. The role focuses on delivering top-tier client support, achieving targets, and guiding strategy with strong leadership.

The ideal candidate has 2–5 years in sales and management, excellent communication, and a proactive coaching mindset to drive performance while ensuring compliance with Citi policies.

Qualifications

• 2–5 years of relevant experience.
• Experience in sales and management.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Manage a sales team by setting targets and monitoring progress against them, communicating expectations, clearly defining sales strategies and the business vision, and addressing the needs of individual team members.
• Resolve issues with client accounts in an effective and efficient manner.
• Facilitate and simplify the development of team territory and client plans, consistent with company sales strategies.
• Develop team targets and coach members in reaching and exceeding targets by monitoring quality and quantity of work.
• Ensure that the team delivers appropriate levels of service.
• Monitor clients’ orders and resolve issues accurately, ensuring accuracy and promptness.
• Ensures compliance of managed team to all Citibank policies.
• Resource locations appropriately, ensuing that staffing needs are met.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Skills

Leadership

Sales

Communication

Coaching

Team management

Problem solving

Strategic thinking

Education

Bachelor’s degree

Job description

Citigroup Inc. in Mexico City is seeking a Field Sales Sr. Supervisor to lead a sales team and align with consumer sales objectives. The role focuses on delivering top-tier client support, achieving targets, and guiding strategy with strong leadership.

The ideal candidate has 2–5 years in sales and management, excellent communication, and a proactive coaching mindset to drive performance while ensuring compliance with Citi policies.