Field Sales Supervisor: Lead, Coach & Drive Growth

GraceMark Solutions; Xico; On-site; MXN 360,000 - 720,000; Full time

Job summary

Citi in Mexico City is seeking a Field Sales Sr Supervisor to lead a team delivering sales and customer support aligned with the Consumer Sales organization. The role oversees target setting, coaching, and ensuring service levels while driving toward targets and client satisfaction.

The ideal candidate has 2–5 years of relevant experience in sales and management, strong leadership and communication skills, and a strategic mindset to develop territory plans and monitor performance while ensuring

Qualifications

• 2–5 years of relevant experience.
• Previous experience in sales and management required.
• Proactive leadership and motivational skills.
• Consistently demonstrates clear and concise written and verbal communication.
• Creative problem solving and detail strategic thinking skills.

Responsibilities

• Lead and manage a sales team, set targets and monitor progress.
• Resolve client account issues effectively.
• Develop team territory and client plans aligned with sales strategies.
• Coach team to reach and exceed targets.
• Ensure high levels of service and compliance with policies.
• Monitor orders, resolve issues promptly.
• Assess risk and ensure ethical standards and regulatory compliance.

Skills

Sales leadership

Team management

Communication skills

Problem solving

Strategic thinking

Education

Bachelor's degree/University degree or equivalent experience

Job description

Citi in Mexico City is seeking a Field Sales Sr Supervisor to lead a team delivering sales and customer support aligned with the Consumer Sales organization. The role oversees target setting, coaching, and ensuring service levels while driving toward targets and client satisfaction.

The ideal candidate has 2–5 years of relevant experience in sales and management, strong leadership and communication skills, and a strategic mindset to develop territory plans and monitor performance while ensuring