Field Operations & Facilities Coordinator - Hybrid/Remote

FlixBus; Monterrey; Híbrido; MXN 240.000 - 360.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work from (M)Anywhere

Hybrid work model

Wellbeing support

Learning & Development

Mentoring Program

Descripción de la vacante

Flix is seeking a Field Operations Support Agent in Monterrey to coordinate facilities maintenance, manage administrative records, and monitor field situations across the Flix/Greyhound network. This role supports a 24/7 operation with flexible shift availability.

The ideal candidate is detail-oriented, proficient with Microsoft Excel, and comfortable working with CMMS/CRM platforms; prior experience in facilities coordination or administrative support is a plus.

Formación

• At least one year of professional experience in facilities coordination or administrative support.
• Detail-oriented with strong organizational and multitasking skills.
• Proficiency in Microsoft Excel; experience with project management platforms is a plus.
• Experience with CMMS/CRM platforms such as Salesforce is a plus.

Responsabilidades

• Coordinate facilities maintenance and repair requests, follow up with vendors, schedule work, and maintain logs and databases.
• Assist with OpEx and CapEx projects by keeping tickets detailed and current.
• Maintain administrative records across facilities, security, and operations; produce Excel reports.
• Monitor field situations, log incidents accurately, and communicate updates to stakeholders.
• Respond to inquiries and support field staff during disruptions.
• Support accounting and administrative topics for multiple internal teams.
• Continuously optimize processes and ensure compliance with policies and regulations.

Conocimientos

Excel

Multitasking

Attention to detail

Communication skills

Herramientas

Salesforce

Descripción del empleo

Flix is seeking a Field Operations Support Agent in Monterrey to coordinate facilities maintenance, manage administrative records, and monitor field situations across the Flix/Greyhound network. This role supports a 24/7 operation with flexible shift availability.

The ideal candidate is detail-oriented, proficient with Microsoft Excel, and comfortable working with CMMS/CRM platforms; prior experience in facilities coordination or administrative support is a plus.