Field Operations & Facilities Coordinator

FlixBus; Ciudad de México; Híbrido; MXN 335.000 - 502.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work from (M)Anywhere up to 60 days a‑

Hybrid work model

Wellbeing support

Learning & Development

Mentoring Program

Descripción de la vacante

Flix is seeking a Field Operations Support Agent in Mexico City to help scale our 24/7 network across the US. You will coordinate facilities maintenance, manage admin records, monitor field situations, and ensure timely communication across the Flix/Greyhound network.

The ideal candidate is detail-oriented with strong organizational and multitasking skills, proficient in Excel and familiar with project management platforms, CMMS, or Salesforce. Flexible hours and a proactive mindset are a plus.

Formación

• At least 1 year of professional experience in facilities coordination or admin support.
• Extremely detail-oriented with strong organizational and multi-tasking skills.
• Proficient in Microsoft Excel; experience with project management, CMMS, or CRM platforms such as Salesforce is a plus.
• Previous experience as Facilities Coordinator or Admin role is a strong plus.
• Flexible with non-traditional hours (24/7 operation).

Responsabilidades

• Coordinate facilities maintenance and repair requests; follow up with vendors, schedule work, and maintain logs and vendor databases.
• Assist with OpEx and CapEx facilities projects; keep tickets detailed and current, track timelines, and flag risks.
• Maintain admin records across facilities, security, and operations; produce Excel-based tracking reports for internal stakeholders.
• Monitor field situations; log incidents, communicate updates to stakeholders including security, risk management, and operations teams.
• Respond to field inquiries and assist with investigations; support field staff during disruptions such as severe weather or network issues.
• Support Sales and Agency Management (SAM) with accounting, invoicing, and administrative tasks.
• Continuously optimize processes to ensure quality and compliance with policies and regulations.

Descripción del empleo

Flix is seeking a Field Operations Support Agent in Mexico City to help scale our 24/7 network across the US. You will coordinate facilities maintenance, manage admin records, monitor field situations, and ensure timely communication across the Flix/Greyhound network.

The ideal candidate is detail-oriented with strong organizational and multitasking skills, proficient in Excel and familiar with project management platforms, CMMS, or Salesforce. Flexible hours and a proactive mindset are a plus.