Epic Ambulatory Optimization Analyst

HCL Technologies Limited; México; On-site; MXN 520,000 - 860,000; Full time

Benefits offered by this job

Christmas bonus 30 days

Vacation bonus 25%

Payroll IMSS Social security 100%

12 vacation days first year

Life Insurance

Profit Sharing PTU (15 days to 1 month

Major medical insurance

13% Saving funds (~$113,000 annual)

Meals Allowance (~$3,400 monthly)

Job summary

HCL Technologies Limited is seeking an Epic Ambulatory Analyst to support outpatient and specialty care workflows. The role focuses on optimizing Epic Ambulatory processes, resolving issues, and implementing enhancements to improve efficiency and compliance.

You will manage tickets, monitor module integrations, gather requirements, and participate in upgrades and testing while optimizing clinical documentation tools to support clinicians.

Qualifications

• Bachelor's degree in healthcare, IT or related field (or equivalent experience).
• Epic Ambulatory Certification.
• 4-8 years of Epic Ambulatory or outpatient support experience.
• Knowledge of ambulatory workflows and related Epic modules.

Responsibilities

• Manage support tickets and troubleshoot application issues.
• Monitor integrations with related Epic modules.
• Gather requirements and configure workflow improvements.
• Participate in upgrades and testing.
• Optimize clinical documentation tools.

Skills

Ambulatory workflows

Issue resolution

Education

Bachelor's in Healthcare, IT or related

Tools

Epic Ambulatory

Job description

HCL Technologies Limited is seeking an Epic Ambulatory Analyst to support outpatient and specialty care workflows. The role focuses on optimizing Epic Ambulatory processes, resolving issues, and implementing enhancements to improve efficiency and compliance.

You will manage tickets, monitor module integrations, gather requirements, and participate in upgrades and testing while optimizing clinical documentation tools to support clinicians.