Enterprise Tech Account Manager – Growth & Stock Options

Zoomcar; Ciudad de México; Presencial; MXN 279.000 - 390.600; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary and stock options

Premium Medical insurance

15 days of paid annual leave

Carnet Card: $2,800mxn/mo for groceries and food

Trip anywhere in the world every 4 years

Descripción de la vacante

Zoomcar is seeking a Customer Success Engineer in Ciudad de México to provide technical support and solutions to enterprise clients. This role requires a Bachelor's degree in a related technical field and experience in customer-facing roles.

The successful candidate will work closely with clients, address their technical needs, and contribute to account retention and expansion. Compensation includes a competitive salary, medical insurance, and paid leave.

Formación

• Bachelor’s degree in a relevant technical field.
• Experience in customer-facing roles.
• Ability to troubleshoot complex technical issues.

Responsabilidades

• Develop and maintain relationships with key customers.
• Provide technical expertise in client meetings.
• Collaborate with teams to customize client solutions.

Conocimientos

Technical troubleshooting

Customer-facing communication

Project management

CRM proficiency

Educación

Bachelor’s degree in Engineering, Business, or related field

Herramientas

HubSpot

Descripción del empleo

Zoomcar is seeking a Customer Success Engineer in Ciudad de México to provide technical support and solutions to enterprise clients. This role requires a Bachelor's degree in a related technical field and experience in customer-facing roles.

The successful candidate will work closely with clients, address their technical needs, and contribute to account retention and expansion. Compensation includes a competitive salary, medical insurance, and paid leave.