Enterprise Tech Account Manager

Hightouch; Estado de México; Presencial; MXN 2.306.482 - 3.494.670; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity compensation

Descripción de la vacante

Hightouch is seeking a Technical Account Manager to support our largest Fortune 5000 customers in Mexico, Estado de México. You will oversee the customer journey, ensuring they fully utilize the Hightouch platform.

This role requires 5-10 years of client-facing and technology experience. Responsibilities include customer onboarding, providing technical guidance, and collaborating with various teams to enhance the Hightouch platform.

The position offers a competitive salary with annual earnings ranging from $165,000 to $250,000.

Formación

• 5-10 years of experience in a client-facing or technology-focused role.
• Strong troubleshooting and problem-solving skills.
• Ability to learn new technologies quickly.

Responsabilidades

• Ensure customer retention and expansion for Enterprise accounts.
• Deliver organized onboarding for customers through project management.
• Provide proactive technical guidance across all products.

Conocimientos

Client-facing experience

Technical project management

Communication skills

SQL and API understanding

Troubleshooting skills

Cross-functional collaboration

Descripción del empleo

Hightouch is seeking a Technical Account Manager to support our largest Fortune 5000 customers in Mexico, Estado de México. You will oversee the customer journey, ensuring they fully utilize the Hightouch platform.

This role requires 5-10 years of client-facing and technology experience. Responsibilities include customer onboarding, providing technical guidance, and collaborating with various teams to enhance the Hightouch platform.

The position offers a competitive salary with annual earnings ranging from $165,000 to $250,000.