Delivery Station Operations Manager I

Amazon Inc.; Ciudad de México; Remote; MXN 520,000 - 660,000; Full time

Job summary

Amazon Logistics in Mexico City is seeking an Area Manager I, Operations to lead daily inventory control, quality assurance and capacity activities within the warehouse. You will drive KPI improvements and collaborate with cross-functional teams to ensure on-time delivery for customers.

The role demands strong people leadership, safety and process improvement focus, with the ability to manage a multi-shift operation in a dynamic environment. Join a fast-paced team at AMZL Mexico.

Qualifications

• 1+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts.

Responsibilities

• Create balance between “Work hard” and “Have fun” with associates under scope.
• Internal audits execution, ensure the team execution to accomplish the business goals.
• Support process improvement activities associated with process inefficiencies and/or new functions currently not performed in day-to-day operations.
• Assist in the development, documentation, deployment and monitoring the key business processes which support all internal processes of AMZL Mexico.
• Follow up and dive deep the KPIs of operations within the delivery station, implement and develop the delivery station’s workflow and metrics according to the standard work and book of processes, to achieve year-over-year improvements.
• Actively supports and promotes organization change.
• Measure drivers’ performance, discipline and customer experience service, processes Mapping activities, implement change and/or develop new processes as required to provide ability to better service Amazon customers, focus on reducing cost.

Skills

Employee management

Performance management

Flexible schedule

Education

Bachelor's degree or equivalent

Job description

Amazon Logistics in Mexico City is seeking an Area Manager I, Operations to lead daily inventory control, quality assurance and capacity activities within the warehouse. You will drive KPI improvements and collaborate with cross-functional teams to ensure on-time delivery for customers.

The role demands strong people leadership, safety and process improvement focus, with the ability to manage a multi-shift operation in a dynamic environment. Join a fast-paced team at AMZL Mexico.