Delivery Area Manager: Frontline Ops Leader

Amazon; Toluca; Presencial; MXN 600.000 - 840.000; Jornada completa

Descripción de la vacante

Amazon Logistics in Toluca is seeking an experienced Delivery Area Manager to lead a team of shift managers and associates at the delivery station. You will drive daily operations, safety, and performance, while coordinating with stakeholders and DSP partners.

This onsite role requires rotating shifts, overtime during peak seasons, and a focus on process improvements, Lean tools, and mentoring new managers to sustain Amazon's customer-centric standards.

Formación

• Bachelor's degree or equivalent is required.
• 1+ years of employee and performance management experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts.
• Speak, write, and read fluently in English.

Responsabilidades

• Day-to-day management of the delivery station, overseeing the operation that focuses on the delivery of Amazon orders direct to customers.
• Leading a team of Process Assistants and Delivery Service Providers in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with DSPs including management representatives and their drivers.
• Ensuring you have a safe work place, properly trained people, and that their needs are addressed so they can focus on their jobs.
• Lead change at internet speed, innovation has made us the global company that we are today.
• Route shipments within the Amazon Logistics coverage area.
• Support and assign job duties to process assistants.
• Ability to adapt to sudden changes and growth according to operational necessities.
• Track & monitor sorting operation and driver’s dispatch.
• Review the operational forecast and determine productivity requirements for sort operation, manage a team group to meet all building’s goals.
• Support all safety programs to ensure a safe work environment for all associates and Delivery service providers.
• Proactively identify and lead process improvement initiatives and Lean tools.

Conocimientos

People management

English fluency

Flexible schedule

Physical stamina

Educación

Bachelor's degree or equivalent

Descripción del empleo

Amazon Logistics in Toluca is seeking an experienced Delivery Area Manager to lead a team of shift managers and associates at the delivery station. You will drive daily operations, safety, and performance, while coordinating with stakeholders and DSP partners.

This onsite role requires rotating shifts, overtime during peak seasons, and a focus on process improvements, Lean tools, and mentoring new managers to sustain Amazon's customer-centric standards.