Customer Success & Order Coordination Specialist

Güntner GmbH & Co. KG; Apodaca; Presencial; MXN 223.200 - 334.800; Jornada completa

Descripción de la vacante

A global manufacturing company in Apodaca is seeking a Customer Service Representative to ensure customer satisfaction through effective communication and support. The ideal candidate will have a Bachelor’s degree, at least 3 years of Customer Service experience, and strong communication skills in English. Familiarity with SAP and Microsoft Office Suite is advantageous. Join us to drive customer relations and enhance operational efficiency.

Formación

• Minimum of 3 years in Customer Service.
• Advanced conversational English is essential.

Responsabilidades

• Manage customer data and negotiate agreements.
• Coordinate order tracking with internal departments.
• Identify and resolve operational issues.
• Provide support to the sales team.

Conocimientos

Leadership

Strong communication skills

Negotiation

Teamwork

Effective communication

Educación

Completed Bachelor’s or Engineering degree

Herramientas

SAP

Microsoft Office Suite

Descripción del empleo

A global manufacturing company in Apodaca is seeking a Customer Service Representative to ensure customer satisfaction through effective communication and support. The ideal candidate will have a Bachelor’s degree, at least 3 years of Customer Service experience, and strong communication skills in English. Familiarity with SAP and Microsoft Office Suite is advantageous. Join us to drive customer relations and enhance operational efficiency.