Customer Success & Order Coordination Specialist

Güntner GmbH & Co. KG; Apodaca; Vor Ort; MXN 223.200 - 334.800; Vollzeit

Zusammenfassung

A global manufacturing company in Apodaca is seeking a Customer Service Representative to ensure customer satisfaction through effective communication and support. The ideal candidate will have a Bachelor’s degree, at least 3 years of Customer Service experience, and strong communication skills in English. Familiarity with SAP and Microsoft Office Suite is advantageous. Join us to drive customer relations and enhance operational efficiency.

Qualifikationen

• Minimum of 3 years in Customer Service.
• Advanced conversational English is essential.

Aufgaben

• Manage customer data and negotiate agreements.
• Coordinate order tracking with internal departments.
• Identify and resolve operational issues.
• Provide support to the sales team.

Kenntnisse

Leadership

Strong communication skills

Negotiation

Teamwork

Effective communication

Ausbildung

Completed Bachelor’s or Engineering degree

Tools

SAP

Microsoft Office Suite

Jobbeschreibung

A global manufacturing company in Apodaca is seeking a Customer Service Representative to ensure customer satisfaction through effective communication and support. The ideal candidate will have a Bachelor’s degree, at least 3 years of Customer Service experience, and strong communication skills in English. Familiarity with SAP and Microsoft Office Suite is advantageous. Join us to drive customer relations and enhance operational efficiency.