Senior Customer Service Leader: SAP & Supply Chain

Gentherm; Apodaca; Presencial; MXN 890.313 - 1.246.438; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Safe and inclusive workplace

Opportunities for growth

Incentive management programs

Descripción de la vacante

A leading thermal management company, located in Apodaca, Mexico, is seeking a Senior Customer Service Representative. This role entails supervising customer service representatives, ensuring accurate data processing, and managing customer relationships within the automotive sector. Candidates should possess a professional degree and at least 5 years of experience in Supply Chain, particularly with ERP systems like SAP. Join a dynamic team committed to innovative solutions and a safe workplace.

Formación

• 5 years of experience in Supply Chain, preferably in the automotive industry.
• Experience in planning and customer functions using an ERP system.
• Strong teambuilding and communication skills.

Responsabilidades

• Supervise customer service representatives and manage data processing.
• Ensure timely and accurate customer deliveries.
• Monitor supply chain operations to prevent disruptions.
• Analyze demand fluctuations and create compliance plans.

Conocimientos

Customer relationship management

Data analysis

SAP

Team leadership

Lean manufacturing

Educación

Professional Degree

Herramientas

Microsoft Office

ERP systems

SAP

Descripción del empleo

A leading thermal management company, located in Apodaca, Mexico, is seeking a Senior Customer Service Representative. This role entails supervising customer service representatives, ensuring accurate data processing, and managing customer relationships within the automotive sector. Candidates should possess a professional degree and at least 5 years of experience in Supply Chain, particularly with ERP systems like SAP. Join a dynamic team committed to innovative solutions and a safe workplace.