Customer Service Representative

Somewhere; México; A distancia; MXN 465.549 - 651.768; Jornada completa

Descripción de la vacante

A dynamic company is seeking a Customer Service Representative to provide exceptional support to clients remotely. The ideal candidate must have strong communication skills, customer service experience, and the ability to work during US business hours. This entry-level position offers an opportunity to develop in a fast-paced environment and earn in US Dollars.

Formación

• 1-5 years of customer service experience.
• Ability to organize and prioritize work.
• Excellent verbal communication skills.

Responsabilidades

• Communicate with customers via phone, email, and chat.
• Provide knowledgeable answers to product-related questions.
• Work with internal departments to meet customer needs.

Conocimientos

Sales experience

Typing at least 50 words per minute

Knowledge of Google Workspace

Excellent phone etiquette

Excellent verbal, written, and interpersonal skills

Ability to multi-task and prioritize

Herramientas

Customer relationship management software

Descripción del empleo

Overview

Customer Service Representative at Somewhere. The ideal candidate loves talking to people and proactively solving problems. You will be responsible for making customers happy and will work remotely for a growing US based business and earn US Dollars.

Our clients include service businesses, manufacturing companies, real estate companies, private equity firms, tech companies, e-commerce companies and more!

Responsibilities

• Communicate with customers via phone, email and chat.
• Provide knowledgeable answers to questions about product, pricing and availability.
• Work with internal departments to meet customer\'s needs.
• Data entry in various platforms.
• Work United States business hours.

Qualifications

• Sales experience and comfort.
• Typing at least 50 words per minute.
• 1-5 years of customer service experience.
• Knowledge of Google Workspace and various customer relationship management softwares.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize work.
• A second monitor and fast computer.

Seniority level

• Entry level

Employment type

• Full-time

Industries

• Staffing and Recruiting