Trilingual Customer Service Specialist – Queretaro

Concentrix; Santiago de Querétaro; Vor Ort; MXN 112.000 - 201.000; Vollzeit

Benefits dieser Stelle

Global organization

Career opportunities

Competitive salary

Inclusive perks and benefits

Monthly performance incentives

Weekly/biweekly/monthly activities

Raffles and prizes

Zusammenfassung

Concentrix is hiring Customer Service Agents in Queretaro. You will engage customers via calls and online channels, resolving routine problems with a human touch. The role emphasizes courtesy, strong communication, and adaptability in a dynamic environment.

The position requires a high school diploma, 6 months of call center experience preferred, and intermediate to advanced English. Join a global team with competitive pay, incentives, and ongoing development opportunities.

Qualifikationen

• High school diploma or equivalent is required.
• Minimum 6 months of call center customer service experience preferred.
• Intermediate to advanced English is required.
• Ability to work under constant changes and in a fast-paced environment.

Aufgaben

• Handle inbound/outbound calls and online inquiries to resolve customer issues.
• Provide courteous, patient, and solution-focused support.
• Communicate effectively in writing and verbally with customers.

Kenntnisse

Customer service orientation

English proficiency

High school diploma

Call center experience

Adaptability

Multitasking

PC knowledge

Communication skills

Attention to detail

Team player

Patience

Shift flexibility

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Concentrix is hiring Customer Service Agents in Queretaro. You will engage customers via calls and online channels, resolving routine problems with a human touch. The role emphasizes courtesy, strong communication, and adaptability in a dynamic environment.

The position requires a high school diploma, 6 months of call center experience preferred, and intermediate to advanced English. Join a global team with competitive pay, incentives, and ongoing development opportunities.