Customer-First Retail Sales Pro

American Eagle Outfitters Inc.; Benito Juárez; Presencial; MXN 156.000 - 234.000; Jornada completa

Descripción de la vacante

The Sales Associate at American Eagle Outfitters Inc. in Benito Juárez, Quintana Roo, provides an exceptional shopping experience through friendly, knowledgeable service and neat store presentation.

You will drive sales by advising customers on products, promoting AE loyalty programs, and working with the team to ensure smooth transactions and accurate replenishment throughout each shift.

Flexibility to work evenings, weekends and holidays is expected as part of a dynamic retail schedule.

Formación

• Previous retail experience preferred.
• Strong verbal and written communication with customers and team.
• Collaborative and able to work well within a team.
• Flexible schedule including evenings, weekends and holidays.
• Able to stand and move for extended periods while handling products.

Responsabilidades

• Deliver a positive customer experience and achieve daily sales goals.
• Promote AE loyalty programs and inform customers about each program.
• Use store technology to provide product knowledge and engage customers.
• Support colleagues by sharing knowledge and assisting in interactions.
• Suggest looks and trends to fit individual customer styles.
• Maintain neat, clean and organized sales floor and stock areas.
• Process register transactions quickly and accurately.
• Restock merchandise and manage backroom SOPs.
• Resolve customer concerns in line with company policy.

Conocimientos

Customer service

Communication skills

Team player

Multi-tasking

Tech savvy

POS system

Herramientas

POS system

Descripción del empleo

The Sales Associate at American Eagle Outfitters Inc. in Benito Juárez, Quintana Roo, provides an exceptional shopping experience through friendly, knowledgeable service and neat store presentation.

You will drive sales by advising customers on products, promoting AE loyalty programs, and working with the team to ensure smooth transactions and accurate replenishment throughout each shift.

Flexibility to work evenings, weekends and holidays is expected as part of a dynamic retail schedule.