Customer-First Retail Sales Associate

American Eagle Outfitters Inc.; Región Centro; Presencial; MXN 180.000 - 240.000; Jornada completa

Descripción de la vacante

American Eagle Outfitters Inc. in Guadalajara, Jalisco, Mexico, is seeking a Sales Associate to deliver exceptional customer experiences and drive daily sales by providing friendly, knowledgeable service and keeping the store neat and inviting.

You will promote AE loyalty programs, stay current on product knowledge, assist customers through checkout, and support teammates to meet store goals.

Formación

• Retail experience preferred.
• Strong verbal and written communication with customers and team.
• Demonstrated collaboration and ability to work in a team.
• Able to balance multiple tasks in a fast-paced environment.

Responsabilidades

• Demonstrate AE Customer First selling standards to deliver a positive customer experience and meet daily sales goals.
• Promote AE loyalty programs and inform customers of each program.
• Use store tools to provide product knowledge and maximize sales.
• Support fellow employees by sharing knowledge and assisting in customer interactions.
• Assist customers with styling and current promotions based on individual style.
• Drive brand awareness of AEO and aerie by introducing additional channels to customers.
• Handle register transactions accurately and in line with cash control procedures.
• Restock returns to correct locations and manage damaged merchandise per SOP.
• Maintain neat, clean, and organized sales floor, cash wrap, fitting rooms and stockroom.
• Process shipments, floorsets, markdowns and replenishments efficiently while following SOP.
• Resolve customer concerns in line with policy and with customer satisfaction in mind.

Conocimientos

Customer service

Communication

Teamwork

Flexibility

Tech savvy

Descripción del empleo

American Eagle Outfitters Inc. in Guadalajara, Jalisco, Mexico, is seeking a Sales Associate to deliver exceptional customer experiences and drive daily sales by providing friendly, knowledgeable service and keeping the store neat and inviting.

You will promote AE loyalty programs, stay current on product knowledge, assist customers through checkout, and support teammates to meet store goals.