Customer-First Retail Associate | Trend-Savvy & Service Pro

American Eagle Outfitters, Inc.; San Nicolás de los Garza; Presencial; MXN 156.000 - 201.000; Jornada completa

Descripción de la vacante

American Eagle Outfitters, Inc. is seeking a Sales Associate in Mexico to deliver an exceptional customer experience, drive store sales, and uphold brand standards. You will utilize product knowledge to engage customers, promote loyalty programs, and support team members while maintaining a neat, well-presented sales floor.

This role emphasizes customer-first interactions and adherence to company policies. You will work to meet daily sales goals, handle transactions, and assist in merchandising

Formación

• Strong verbal and written communication with customers, sales leadership, and associates.
• Demonstrated collaborative skills and ability to work well within a team.
• Able to receive feedback and take appropriate action.
• Proficient with technology and store systems.

Responsabilidades

• Deliver exceptional customer experience to drive daily sales goals.
• Promote AE loyalty programs and inform customers about benefits.
• Provide product knowledge and assist customers to maximize engagement and sales.
• Support peers by sharing knowledge and assisting in interactions.
• Assist customers with styling and educate on latest trends and promotions.
• Maintain store presentation, organize stockroom, and ensure safe, clean environment.
• Process transactions quickly and accurately and follow cash control procedures.
• Restock returns to correct locations and label damaged items.
• Communicate with store leadership on elevated customer issues.

Conocimientos

Customer service

Verbal communication

Written communication

Collaborative

Feedback orientation

Technology proficiency

Multi-tasking

Descripción del empleo

American Eagle Outfitters, Inc. is seeking a Sales Associate in Mexico to deliver an exceptional customer experience, drive store sales, and uphold brand standards. You will utilize product knowledge to engage customers, promote loyalty programs, and support team members while maintaining a neat, well-presented sales floor.

This role emphasizes customer-first interactions and adherence to company policies. You will work to meet daily sales goals, handle transactions, and assist in merchandising