Customer-First Brand & Sales Specialist

AEO; Región Centro; Presencial; MXN 201.000 - 268.000; Jornada completa

Descripción de la vacante

American Eagle Outfitters in Mexico seeks a Sales Associate to deliver an exceptional shopping experience and drive daily sales. You’ll use knowledge of AE loyalty programs and product lines to engage customers and uphold brand standards on a neat, well-presented sales floor.

Responsibilities include processing transactions accurately, restocking, and resolving customer concerns in line with company policy, while supporting teammates and maintaining a positive, customer-first environment.

Formación

• Strong verbal and written communication with customers and team.
• Collaborative and team-oriented work ethic.
• Flexible schedule including evenings, weekends and holidays.
• Ability to stand, move, and handle products for extended periods.
• Proficient with technology and cash handling.

Responsabilidades

• Demonstrate customer-first selling standards to hit daily sales goals.
• Drive loyalty programs and inform customers of benefits.
• Provide product knowledge to engage customers and maximize sales.
• Handle merchandise, returns, and stock with accuracy.
• Maintain neat, clean, and organized sales floor and fitting areas.
• Process transactions quickly and accurately per cash procedures.
• Resolve customer concerns in line with policy.

Conocimientos

Strong communication

Teamwork

Adaptability

Tech-savvy

Schedule flexibility

Multitasking

Customer service

Herramientas

POS system

Descripción del empleo

American Eagle Outfitters in Mexico seeks a Sales Associate to deliver an exceptional shopping experience and drive daily sales. You’ll use knowledge of AE loyalty programs and product lines to engage customers and uphold brand standards on a neat, well-presented sales floor.

Responsibilities include processing transactions accurately, restocking, and resolving customer concerns in line with company policy, while supporting teammates and maintaining a positive, customer-first environment.