CRM Intern: Mexico & Central America | Flexible Schedule

Siemens; Región Centro; Presencial; MXN 89.000 - 134.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Flexible working schedule

Exposure to regional stakeholders

Hands-on CRM experience

Professional development

Descripción de la vacante

Siemens Global Business Services (GBS) is seeking a proactive CRM Intern to join the Account Management team for Mexico and Central America. This internship offers hands-on experience in customer relationship management, account support, and reporting within a global organization.

You will assist in preparing customer account reviews, updating records, and coordinating meetings with stakeholders, while developing cross-functional collaboration skills in a multicultural environment.

Formación

• Currently pursuing a Bachelor's degree in Business Administration, Marketing, International Business, Industrial Engineering, or a related field.
• Enrolled in the 6th or 7th semester and available to remain a student for at least 12 months.
• Advanced English proficiency (written and spoken).
• Strong communication and interpersonal skills.
• Customer-oriented mindset and willingness to learn.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a dynamic environment.
• Proficiency in Microsoft 365 (Excel, PowerPoint, Outlook, Teams).
• Knowledge of Salesforce or other CRM platforms is a plus.
• Previous internship, customer service, student organization, or project experience is an advantage but not required.

Responsabilidades

• Support the CRM Account Management team in preparing customer account reviews and business proposals.
• Maintain and update customer records, databases, and relevant documentation.
• Collaborate with CRM and Finance teams in the planning and adjustment of yearly BVIs and related activities.
• Support end-to-end agreement and documentation processes before service commencement.
• Coordinate meetings with customers and internal stakeholders.
• Prepare reports and presentations on account performance and business activities.
• Assist in responding to customer inquiries and ensuring timely follow-up.
• Work cross-functionally with different business areas to help deliver a positive customer experience.
• Support continuous improvement initiatives and administrative activities within the CRM team.

Conocimientos

Communication skills

Interpersonal skills

Organizational skills

Attention to detail

Customer-oriented mindset

Multitasking

English proficiency

Educación

Business Administration

Marketing

International Business

Industrial Engineering

Herramientas

Salesforce

CRM platforms

Microsoft 365

Descripción del empleo

Siemens Global Business Services (GBS) is seeking a proactive CRM Intern to join the Account Management team for Mexico and Central America. This internship offers hands-on experience in customer relationship management, account support, and reporting within a global organization.

You will assist in preparing customer account reviews, updating records, and coordinating meetings with stakeholders, while developing cross-functional collaboration skills in a multicultural environment.