Marketing Intern: Social CRM & Lead Campaigns

Amazon Inc.; Ciudad de México; Hybrid; MXN 134,000 - 201,000; Part time

Job summary

Amazon in Mexico City offers a Marketing intern position to assist with campaigns and marketing tasks while supporting other activities. You will gain exposure to social CRM workflows, data handling, and cross-functional collaboration to drive lead generation and brand growth.

The role emphasizes strong English communication, detail orientation, and the ability to multitask in a fast-paced environment, with opportunities to learn marketing automation and data analysis.

Qualifications

• Currently pursuing a Bachelor's or Master's degree in Marketing, Business, Industrial engineering, Information Systems, or a related field.
• Detail-oriented with strong process execution skills and a sense of ownership.
• Ability to multitask and deliver under tight timelines in a fast-paced environment.

Responsibilities

• Design, build, and manage end-to-end campaign workflows within social CRM platforms synced, including audience targeting, content triggering, journey orchestration, and follow-up automation.
• Track and monitor inbound leads from marketing channels; maintain lead scoring models and qualification criteria to identify high-intent sellers and route qualified leads to seller nurturing team.
• Build and maintain seller segment lists based on product tags and engagement data; support marketing campaign outreach by providing targeted audience pools and personalized content recommendations.
• Support day-to-day social CRM platform operations — account configuration, template management, tagging rules, data sync, and troubleshooting; document SOPs to ensure operational consistency and scalability.
• Monitor social CRM metrics (follower growth, message open rates, menu click rates, conversion funnels) and produce regular reports with insights to optimize campaign effectiveness.
• Support various Marketing activities upon requests

Skills

English communication

Attention to detail

Process execution

Ownership

Multitasking

Education

Marketing degree

Business degree

Industrial engineering

Information Systems

Tools

Excel

Pivot tables

VLOOKUP

Data cleaning

Job description

Amazon in Mexico City offers a Marketing intern position to assist with campaigns and marketing tasks while supporting other activities. You will gain exposure to social CRM workflows, data handling, and cross-functional collaboration to drive lead generation and brand growth.

The role emphasizes strong English communication, detail orientation, and the ability to multitask in a fast-paced environment, with opportunities to learn marketing automation and data analysis.