Customer Relationship Management Intern | GBS Mexico

Siemens Mobility; Región Centro; Híbrido; MXN 50.000 - 66.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Flexible schedule

Regional exposure across Mexico and CA

Hands-on CRM experience

Professional development in a global环境

Descripción de la vacante

Siemens Global Business Services (GBS) in Mexico is seeking a proactive CRM Intern to support the Account Management team for Mexico and Central America. You will gain hands-on experience in customer relationship management, stakeholder engagement, and operational processes within a global organization.

Responsibilities include preparing reviews, maintaining records, coordinating with cross-functional teams, and supporting reporting and documentation.

Formación

• Pursuing a Bachelor's degree, 6th or 7th semester, available for 12 months minimum.
• Advanced English proficiency (written and spoken).
• Strong communication and interpersonal skills.
• Customer-oriented mindset and willingness to learn.
• Proficiency in Microsoft 365 (Excel, PowerPoint, Outlook, Teams).
• Knowledge of Salesforce or other CRM platforms is a plus.

Responsabilidades

• Assist CRM Account Management team in preparing customer account reviews and business proposals.
• Maintain and update customer records and documentation.
• Collaborate with CRM and Finance teams on BVIs and activities.
• Support end-to-end agreement and documentation processes before service start.
• Coordinate meetings with customers and stakeholders.
• Prepare reports and presentations on account performance.

Conocimientos

English proficiency

Communication

Organizational skills

Multitasking

Microsoft 365

CRM knowledge

Educación

Bachelor's degree in Business Administration, Marketing, International Business, Industrial Engineering or related field

Herramientas

Salesforce or other CRM

Descripción del empleo

Customer Relationship Management Intern | GBS Mexico

Job ID

522532

Posted since

28-Sep-2026

Organization

Global Business Services

Field of work

Internal Services

Company

Student (Not Yet Graduated)

Job type

Part-time

Hybrid (Remote/Office)

Employment type

Fixed Term

Location(s)

At Siemens Global Business Services (GBS), we shape the Shared Services landscape of the future by supporting companies across industries worldwide. Our mission is to seamlessly integrate, digitalize, and optimize business processes while delivering high-quality, value-generating solutions to our customers.

We are looking for a proactive, detail-oriented, and customer-focused CRM Intern to join our GBS Account Management team for Mexico and Central America.

This is an exciting opportunity for students who want to gain hands-on experience in customer relationship management, stakeholder engagement, business operations, and account support within a global organization. You will work closely with the Customer Relationship Management team, supporting strategic initiatives, customer interactions, reporting activities, and operational processes that contribute to customer satisfaction and business growth.

What will you do?

• Support the CRM Account Management team in preparing customer account reviews and business proposals.
• Maintain and update customer records, databases, and relevant documentation.
• Collaborate with CRM and Finance teams in the planning and adjustment of yearly BVIs and related activities.
• Support end-to-end agreement and documentation processes before service commencement.
• Coordinate meetings with customers and internal stakeholders.
• Prepare reports and presentations on account performance and business activities.
• Assist in responding to customer inquiries and ensuring timely follow-up.
• Work cross-functionally with different business areas to help deliver a positive customer experience.
• Support continuous improvement initiatives and administrative activities within the CRM team.

What do you need to qualify?

• Currently pursuing a Bachelor's degree in Business Administration, Marketing, International Business, Industrial Engineering, or a related field.
• Enrolled in the 6th or 7th semester and available to remain a student for at least 12 months.
• Advanced English proficiency (written and spoken).
• Strong communication and interpersonal skills.
• Customer-oriented mindset and willingness to learn.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a dynamic environment.
• Proficiency in Microsoft 365 (Excel, PowerPoint, Outlook, Teams).
• Knowledge of Salesforce or other CRM platforms is a plus.
• Previous internship, customer service, student organization, or project experience is an advantage but not required.

What do we offer?

• Flexible working schedule aligned with your academic commitments.
• Exposure to regional stakeholders across Mexico and Central America.
• Hands-on experience in Customer Relationship Management and Account Management.
• Professional development within a global and multicultural environment.
• Opportunity to build a strong professional network and grow your career at Siemens.
  
  

*Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.