Counter Manager - Lead a High-Performance Retail Team

DECIEM; Ciudad de México; Vor Ort; MXN 350.000 - 520.000; Vollzeit

Zusammenfassung

DECIEM is seeking a Counter Manager in Mexico City to lead a team of Sales Associates, coach them to reach sales and service targets, and drive store performance. You will develop and execute business plans, manage events, and foster strong customer relationships to deliver outstanding results.

The role requires leadership, coaching, and strong communication skills, with a focus on achieving planned objectives and maintaining exceptional customer service in a prestige beauty environment.

Qualifikationen

• Proven leadership and coaching abilities in a fast-paced retail environment.
• Strong verbal and written communication; excels at customer service and relationship building.
• Experience in achieving sales, service and operational targets through team leadership.

Aufgaben

• Lead, coach and develop a team of Sales Associates to meet sales and service targets.
• Create and execute a store business plan to recruit and retain customers.
• Plan and run in-store events and CRM initiatives to drive engagement and sales.
• Monitor performance and provide feedback to ensure high standards and accountability.

Kenntnisse

Leadership

Coaching

Customer service

Sales

Communication

Strategic planning

People management

Event management

Team development

Tools

MS Excel

Jobbeschreibung

DECIEM is seeking a Counter Manager in Mexico City to lead a team of Sales Associates, coach them to reach sales and service targets, and drive store performance. You will develop and execute business plans, manage events, and foster strong customer relationships to deliver outstanding results.

The role requires leadership, coaching, and strong communication skills, with a focus on achieving planned objectives and maintaining exceptional customer service in a prestige beauty environment.