Beauty Counter Leader: Drive Sales & Customer Experience

The Estée Lauder Companies Inc.; Mérida; Sur place; MXN 180 000 - 360 000; Plein temps

Résumé du poste

The Estée Lauder Companies Inc. seeks a dynamic Counter Manager in Mérida to lead and develop a team of Sales Associates, driving sales, service, and operational excellence. You will shape an agile business plan, recruit and retain customers, and oversee events and CRM efforts.

You are a proactive leader with strong coaching skills, capable of guiding a high-performing team while delivering exceptional customer experiences in a prestige beauty environment.

Qualifications

• Effective verbal and written communication skills.
• Quality customer service skills.
• Results oriented with high drive to meet objectives.
• Ability to develop financial plans and manage resources.
• Experience in strategic planning and execution.

Responsabilités

• Lead and coach a team of Sales Associates to hit sales and service targets.
• Develop and execute agile business plans to recruit and retain customers.
• Coordinate in-store events and customer relationship management initiatives.
• Provide leadership and accountability for store performance and operations.

Connaissances

Leadership

Coaching

Customer service

Communication

Results orientation

Team leadership

Outils

Excel

Email

POS system

Description du poste

The Estée Lauder Companies Inc. seeks a dynamic Counter Manager in Mérida to lead and develop a team of Sales Associates, driving sales, service, and operational excellence. You will shape an agile business plan, recruit and retain customers, and oversee events and CRM efforts.

You are a proactive leader with strong coaching skills, capable of guiding a high-performing team while delivering exceptional customer experiences in a prestige beauty environment.