Collections Specialist – Negotiation & Payment Solutions

Arrow Electronics, Inc.; Tlaquepaque; Presencial; MXN 223.000 - 288.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Christmas bonus

Vacation premium

Vacation days

Vision and Dental Insurance

Life Insurance

Healthcare Insurance

Food vouchers

Restaurant vouchers

Savings fund

Wellbeing program

Growth opportunities

Descripción de la vacante

Arrow Electronics, Inc. is seeking a collections professional to join our Credit and Collections team in Guadalajara, Mexico.

You will take inbound and outbound calls to collect payments, negotiate plans, and coordinate with sales across the US, Canada and international customers to review orders. The role requires 1–2 years of experience, strong negotiation and communication skills in English, and the ability to work independently while maintaining client relationships.

Formación

• 1–2 years of experience in collections or similar role.
• Strong negotiating abilities.
• Excellent verbal and written English.
• Ability to work independently with little guidance.
• Ability to build and maintain effective business relationships with clients.
• Proficiency with Microsoft Excel.

Responsabilidades

• Take inbound and outbound calls to collect payment and negotiate payment plans.
• Determine reasons for non-payment and follow up on disputes.
• Take appropriate action on accounts such as credit holds, placement with collections, holding orders, etc.
• Collaborate with sales teams across the United States, Canada and international members and customers to review order releases and set limits.

Conocimientos

Negotiation

Communication

Excel

Independent work

Customer relationships

Herramientas

Oracle ERP

Descripción del empleo

Arrow Electronics, Inc. is seeking a collections professional to join our Credit and Collections team in Guadalajara, Mexico.

You will take inbound and outbound calls to collect payments, negotiate plans, and coordinate with sales across the US, Canada and international customers to review orders. The role requires 1–2 years of experience, strong negotiation and communication skills in English, and the ability to work independently while maintaining client relationships.